Bank record
Save the authorisation status, amount and exact time.
Cashier record
Match the casino transaction ID and displayed state.
Reversal evidence
Keep the release or reversal reference from the issuer.
Retry rule
Retry only after the first transaction has a final state.
Account answers
What should be checked for trace a pending or reversed card deposit?
Save the authorisation status, amount and exact time.
Which record should be saved?
Keep the release or reversal reference from the issuer.
When should another payment or round be attempted?
Retry only after the first transaction has a final state.